Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have got received a mistake coming from your local shipping service and would certainly like to cancel your order, 1st check your e mail and/or spam filtration this means you clicked on the correct delivery address and/or LINK. Once this offers been done, when you are nevertheless enthusiastic about continuing, simply reply to the email with the details of your request and you may greatly appreciate virtually any assistance you might offer. For specialized issues, you might need JUUL Pods to contact customer service via their particular phone number: (Toll Free). Alternatively, if you have any some other questions, you could send us an email and all of us will do our utmost to assist you.
Your package will arrive at your door within 7 to ten working days. Take note that shipping times may possibly vary from 1 courier company to another. Hence, it is, always preferable to purchase with a reputable company. To help ensure your package deal arrives safely, we all always advise that you sign your own parcel’s “Thanks With regard to Sending” section when it arrives. Your nearby delivery services are required to plainly display this signature bank confirmation on all sent items, which include Element Vape products.
When your parcel is here at your entrance, you will have to collect this as soon since possible. This is usually normally done by simply completing a self-addressed, stamped envelope along with your return deal with and tracking quantity. Upon arrival, ensure that your unit is totally charged and well prepared to start using it immediately. Tend not to hold out for your Element Vape product to be able to warm up; it should not be stressed sufficient, especially in the case associated with rechargeable batteries.
As defined within the above paragraph, when shipping to UK residents, delivery is going to be facilitated by certainly one of our countrywide network of courier companies, such since DPD, FED FORMER MATE or UPS — but please enable for additional fees to be obtained into consideration when placing your buy. Customers located within just the Republic of Ireland are not authorized to buy online. In most cases, clients located within typically the Republic of Ireland in europe will be not able to purchase the object by using credit playing cards or free e cards. All of us are currently encountering some issues along with credit card fraud in European countries and in certain situations, payments made applying these methods may be declined or reversed. In addition, all deliveries to EU customers might be susceptible to fees and import tasks.
When shipping internationally, please note that traditions procedures are extremely time-consuming and often require the assistance of an independent customs broker. In the situation of an brought in product, delivery times will be dependent on your courier’s international delivery service and transit occasions may greatly surpass our internal shipping estimates. Should you be not sure of expected transportation times, please contact us immediately. Global orders will usually arrive within three to five business days after payment has recently been received.
For all questions concerning this matter, make sure you note that queries should be directed towards our business headquarters. Should an individual need to make modifications or inquire regarding our services within general, you may do so at anytime during business hours, Monday through Friday, except Saturday, Wednesday, and Thursday. Should you possess any other concerns, you can possibly contact our consumer service team or even one of the sales representatives on the main office. In case you prefer to spot your order online, you are pleasant to visit internet site and follow the simple instructions provided. All billing in addition to ordering information may be provided at the click of a button.
As always, we strongly recommend that all requests be paid for completely before shipping and delivery or delivery associated with products. Any changes to shipping or even delivery policies will probably be clearly indicated on receipt of repayment. In the event of a defect in any item, please contact us all right away for a return or alternative. As long because your satisfaction is usually our most critical, we all will work with one to make sure that you have the best electric products available.